How to Build Trust in Public Transportation

A guide to building confidence post-pandemic in public transportation with customer-centric solutions

Cubic Transportation Systems Trust in Transport White Paper

Overview

Public transportation faces unprecedented challenges as it balances the need to provide safe mobility options for travelers and fulfills its role as the leading authority providing reliable transportation that is accessible, equitable, sustainable and connected. Furthermore, public transport operators and agencies have the very real challenge of providing a safe workplace for their thousands of staff that are in the field providing an essential service.

What's inside?

  • Appropriately funding public transportation and establishing new business models
  • Preparing the system to protect travelers and staff
  • Adapting to a changing environment, while constantly learning
  • Enhancing transparency, trust and accurate communications
  • Building loyalty and incentivizing traveler behavior

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